Shipping
*Note: Processing and shipping are separate. Processing takes between 3-7 business days and shipping from the carrier takes between 3-5 business days depending on location.*
SHIPPING/PROCESSING TIME
All of our products are made to order which takes about 3-7 business days in addition to the time it takes for shipping. Please allow 3-7 business days (excluding holidays and weekends) for order processing before an order ships. Orders placed after 2PM PST on business days will start processing on the next business day. Additionally, orders placed after 2PM PST on Fridays, or during the weekend, will start processing on the following business day.
*For any national weather delay, please allow 1 additional business day for processing.
SHIPPING/TRACKING
During order processing, you should receive a separate email with your tracking information. Please note that it may take each shipping carrier a little time to update the tracking link so that you may accurately track your shipment.
Orders will be shipped once processing is complete. Please note: shipping applies to business days and excludes holidays. Please allow 3-5 business days for shipping from the carrier.
*Only U.S. domestic orders of $100 or more (before taxes) qualify for the Free Shipping offer. Orders placed with the Free Shipping offer will be shipped via 2-day shipping.
*For any national weather delay, please allow 1 additional business day for processing.
SHIPPING CARRIER DELAYS
Please keep in mind that we rely on the same tracking provided to a customer once a package leaves our facility. If you have a concern regarding your delivery and your tracking link shows your package is in-transit, please contact the shipping carrier for further detail.
In the unfortunate event that your tracking information states your order was delivered but you did not receive it, please email weallrich2019@gmail.com for further assistance. Please note that we are not required to replace your missing merchandise, as it is up to the discretion of our customer support team to come up with a resolution per individual case.